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USE THE COUPON CODE FLAT30
Tax included and shipping calculated at checkout
We value your trust and satisfaction. At RO. & CO., every product is crafted with care using high-quality, skin-friendly, and safe ingredients. However, if for any reason you are not completely satisfied with your purchase, we’re here to help.
Eligibility: Returns are only accepted for items that are unused, unopened, and in their original packaging, within 7 days of delivery.
Non-returnable items: Due to hygiene and safety reasons, used or opened cosmetic and body care products cannot be returned or exchanged.
Damaged or defective items: If your product arrives damaged or defective, please contact us within 48 hours of delivery with clear photos, and we’ll be happy to replace or refund the item.
Refund process: Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to your original method of payment within 5–7 business days.
Please email us at roandco2405@gmail.com with your order number, reason for return, and product images. Our customer service team will guide you through the process.