Shipping Policy

Thank you for choosing RO. & CO. – Indulge in Luxury. We’re committed to ensuring that your premium beauty and wellness products are delivered to you safely, promptly, and in perfect condition.

Shipping Locations

We currently ship across India.
International shipping is not available at the moment, but we’re working on it—stay tuned!

Processing Time

  • During Sale Periods: Orders are processed within 3-4 business days (excluding weekends and holidays).
  • On Normal Days: Orders are processed within 2-3 business days (excluding weekends and holidays).

You will receive a notification once your order has shipped.

Shipping & Delivery Time

  • During Sale Periods: Standard shipping typically takes 8-10 business days.
  • On Normal Days: Standard shipping typically takes 7-8 business days

Order Tracking

Once your order is shipped, a tracking number will be sent to you via email, allowing you to track your package’s progress.

Delays and Issues

While we strive to ensure timely delivery, there may be delays due to unforeseen circumstances such as weather or carrier issues.For any shipping concerns or delays, please contact us at roandco2405@gmail.com 

Shipping Changes

If you need to make changes to your shipping address after placing an order, contact us immediately at roandco2405@gmail.com.  We can only update addresses before the order is shipped.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please reach out to our support team within 48 hours at roandco2405@gmail.com with your order details and any relevant photos.